The State of California v. RealPage Inc.

Frequently Asked Questions (FAQs)

RealPage is a technology company that offers landlords several different property management services. One of those services is producing tenant screening reports to assist landlords with evaluating rental applications. 

The California Attorney General’s Office entered into a stipulated judgment with RealPage resolving its investigation into RealPage’s alleged violation of California laws that prohibit using COVID-related debt as a negative factor in tenant screening. The California Attorney General’s investigation identified you as somebody who may have had a rental application denied based on COVID-related debt. The check is restitution as ordered by the Court as part of the stipulated judgment. To view the stipulated judgment, go to https://oag.ca.gov/news/press-releases/RealPageTenantScreening. 

No. This is a stipulated judgment resolving a law-enforcement action by the California Attorney General’s Office. A number of consumers are receiving restitution checks as a result of this stipulated judgment, but it is not a class action settlement.

This amount was determined through stipulated judgment between RealPage and the California Attorney General’s Office. 

This payment is part of the California Attorney General Office’s resolution with RealPage. It does not waive any claims you may have, and there are no conditions to receiving this payment. We cannot provide advice about how this payment may affect eligibility for public income or health benefits, and we cannot provide any legal advice. If you have questions about the amount or type of relief you may be entitled to, or how it may affect eligibility for benefits or other programs, we recommend that you consult with an attorney. To find local legal aid resources, go to LawHelpCa.org. If you do not quality for free or low-cost legal aid, you may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866) 442-2529 (toll-free in California) or (415) 538-2250 (outside California), or via the State Bar website.